Venue & Supplier FAQ's

Find the answers to the most popular questions

Account Log in
You can either follow the ‘reset your password’ link on the login page or simply email us at [email protected] if you are still having trouble and we can reset your log in details for you.
Listings
You can have as many paid listings as you like, each new listing will be charged the annual subscription cost. 
Simply message us through your account contact form with the problem and we will get in touch
Your advert is live as soon as the online payment process has been completed.
No you have complete control, you can make as many changes as you like and each time your advert is automatically updated live on site.
All images will need to be uploaded from an external source- usually your computer or storage device. Minimum sizes will apply for the main advert image (sizing guide given within your advert)
Couples use the contact form located within your advert .


Payment
Please see our venue sign up or supplier sign up pages for current monthly and annual pricing.


At the end of your annual subscription your membership will automatically renew and you will be charged for a further year (unless we receive written notice by email/letter to cancel your advert). You can also request cancel your account or downgrade within your member admin menu.
You can cancel your annual subscription at anytime within the trial period (1 month) and you will receive a full refund. You can cancel your monthly subscription at anytime.
We accept all major credit/debit cards and process payments using Stripe a leading online payments processor. 
Here at Wedding Venues Near Me our number one priority is the security of the data you supply to us. We have gone to extreme lengths to ensure it's kept secure. That includes using a minimum of 128-bit SSL encryption throughout the entire website and ensuring any access requires a complex password. Our payment portal utilises modern technology which means your credit card information never leaves our website unsecure.
Marketing
All these features can be managed within the members log in area depending on the subscription level you have.